Troubled

For agents looking to engage directly with customers through digital tools.

What is Segubot?

It is a conversational tool that interacts with customers through channels such as WhatsApp, Facebook or Telegram to carry out the main operations of their insurance policies; for example, obtaining the PDF of the policy or reporting a claim. Likewise, customers will receive notifications about the operations they have to carry out, such as paying a bill or renewing their policy.

Direct interaction between people and digital tools is becoming more common every day; this brings 2 great benefits:

  1. The customer gets what he needs when he needs it simply and quickly without any hassle.
  2. a human being intervenes.
  3. The provider automatically provides the service at a fraction of the cost.

Your customers can receive attention and service

at any time without depending on schedules

and/or employees. Better service at a lower cost.



Contact us for more information


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