What is Segubot?
It is a conversational tool that interacts with customers through channels such as WhatsApp, Facebook or Telegram to carry out the main operations of their insurance policies; for example, obtaining the PDF of the policy or reporting a claim. Likewise, customers will receive notifications about the operations they have to carry out, such as paying a bill or renewing their policy.
Direct interaction between people and digital tools is becoming more common every day; this brings 2 great benefits:
Your customers can receive attention and service
at any time without depending on schedules
and/or employees. Better service at a lower cost.
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